Opening Keynote 8:00 - 10:00 AM
Daring Leadership™8:00 - 10:00 AM|Brené Brown, Ph.D Researcher and Storyteller
Every day we experience the uncertainty, risks, and emotional exposure that define what it means to be vulnerable, or to dare greatly. Based on thirteen years of pioneering research, Dr. Brené Brown dispels the cultural myth that vulnerability is weakness and argues that it is, in truth, our most accurate measure of courage. In this keynote Dr. Brown will explore the relationship between vulnerability innovation, creativity, trust, adaptability to change, and accountability. She will leave you with actionable strategies for leaning into our discomfort and embracing vulnerability as a source of courageous leadership.
Morning Concurrent Session 11:00 - 11:50 AM
Meet the Editors: Writing for Publication11:00 - 11:50 AM|ID: 541
A Panel of Editors from nursing leadership publications will discuss the mission of their journal, how articles of interest are selected for publication, characteristics of good manuscripts and the kind of support or feedback authors might expect if they are asked to revise a manuscript along with other tips for nurse leaders who are interested in publishing.
Rose Sherman, EdD, RN, NEA-BC, FAAN, editor-in-chief, Nurse Leader; Karen Hill, RN, NEA-BC, FACHE, FAAN, editor-in-chief, The Journal of Nursing Administration; Kathleen Sanford, DBA, RN, FACHE, FAAN, editor-in-chief, Nursing Administration Quarterly; Donna Nickitas, PhD, RN, NEA-BC, CNE, FNAP, FAAN, editor-in-chief, Nursing Economics, The Journal for Health Care Leaders
Emotional Intelligence & Transformational Leadership in Nurse Managers11:00 - 11:50 AM|ID: 097
This session will discuss the state of the science of Emotional Intelligence and Transformational Leadership in nursing and other industries integrating theory and the results of a descriptive exploratory study of 148 front-line acute care nurse managers. Correlations between Emotional Intelligence and Transformational Leadership in Nurse Managers (NM) will be presented. The session will focus on the practical implications for Nurse Executives to consider when sourcing future high potential NMs, hiring NMs and leading efforts to advance education to align with organization needs for business and strategic essentials necessary for NM effectiveness.
Lauraine Spano-Szekely, DNP, MBA, BSN, RN, Sr. VP Patient Care Services & Chief Nursing Officer, Northern Westchester Hospital - Northwell Health, Joanne T. Clavelle, DNP, RN, NEA-BC, FACHE, regional vice president and chief nursing officer – west, GetWell Network
Care Coordination Program Evolution: Successes and Pitfalls11:00 - 11:50 AM|ID: 160
The Affordable Care Act challenges hospitals to deliver care with greater efficiency. Decreasing length of stay (LOS) and readmissions while also improving patient satisfaction can be difficult. However, one community hospital was able to develop a successful, care management model, spanning the entire continuum of care. Early successes were realized but diminished as time went on, necessitating re-evaluation of the model. In addition to leadership and operational changes, the model was augmented with a Community Paramedic. Since the revisions, LOS and readmission rates continue in a downward trend despite increased patient acuity, and patient satisfaction has improved by 10%.
Kimberly Sgouroudis, RN, BSN, Director of Patient Care Services, Quality Care Coordination, St. Mary Medical Center; Tammie Jones, DNP, MS, RN, CENP, Vice President / Chief Nursing Officer, St. Mary Medical Center
Catalyzing Promising Practices to Improve Interprofessional Collaboration11:00 - 11:50 AM|ID: 184
Collaboration between and among nurses, physicians, pharmacists, behavioral health providers and other clinical and administrative professionals will play an increasingly important role in the future of healthcare delivery. This session will highlight findings from a national project designed to identify and catalyze practices in effective interprofessional collaboration. We will present a behind-the-scenes video that showcases practices from several different organizations across the healthcare continuum, and then demonstrate how patient-centered care has been improved through sharing the experience of the CNO and CMO of a regional system of community health centers.
Jennifer Tomasik, SM, FACHE, Vice President, CFAR, Inc.; Susan Hassmiller, PhD, RN, FAAN, Senior Nursing Adviser, Robert Wood Johnson Foundation; Mary Blankson, DNP, APRN, FNP-C, Chief Nursing Officer, Community Health Center, Inc.; Veena Channamsetty, MD, Chief Medical Officer, Community Health Center, Inc.
Leader Storytelling: Inspiring Skillful Leadership Among Emerging Leaders11:00 - 11:50 AM|ID: 209
Leader Storytelling Roundtable with executive and frontline leaders, allows emerging nurse leaders to hone the art of their leadership skillset during the emerging phase of leadership development. Stimulating a leadership art growth spurt drives superior outcomes and professional fulfillment on quadruple aim results. The process of sharing, hearing, and reflecting inspires lasting refinement of leadership skills and ultimately becomes a bi-directionally rewarding experience for executive and emerging leaders resulting in more satisfied staff, patients, and a healthy culture. Presentation to include using mixed structured presentation and experiential opportunity for attendees to reflect and unlock their next best idea.
Todd Griner, MSN, RN, NEA-BC, Nursing Director, Critical Care Services, Cedars Sinai; Linda Burnes-Bolton, DrPH, RN, FAAN, System Chief Nurse Executive, Vice President, Nursing & Chief Nursing Officer, Cedars Sinai; Mary Cirricione, BSN, MBA, RN, Nursing Director Women's and Children's, Cedars Sinai
Succession Planning and Academic Progression via Academic/Service Partnership11:00 - 11:50 AM|ID: 279
Organizations are seeking ways to advance the educational preparation of talented nursing staff and to secure a pool of well-prepared leaders for the future. By establishing partnerships with schools of nursing, service organizations can more readily achieve these objectives. Support for staff, including financial support, can be provided in a way that is cost neutral to the hospital. We describe a highly successful, example of an academic/service partnership that has achieved these objectives.
Marsha Maurer, RN, MS, senior vice president for patient care services and chief nursing officer, Beth Israel Deaconess Medical Center; Laurie Bloom, RN, MA, associate chief nurse for professional development and research, Beth Israel Deaconess Medical Center; Judy Beal, DNSc, RN, FNAP, FAAN, dean and professor, school of nursing and health sciences, Simmons College
The Relationship-based Nursing Workforce Pipeline Model11:00 - 11:50 AM|ID: 335
The Relationship-based Nursing Workforce Pipeline Model is a framework for creating an individual healthcare organization’s workforce plan, with an emphasis on nursing that draws from systems science, stakeholder theory of business ethics, brand marketing, and the ANCC Magnet model. The framework deepens the understanding required to effectively and comprehensively assess nursing supply and demand at the organizational level, and provides guidance to build and launch strategies and tactics that serve to meet the overall organizational care delivery needs over time.
Richard Ridge, PhD, RN, CENP, Director, Nursing Innovation and Outcomes, Texas Children's Hospital
Transformation and Team Work: Creation of Accountable Communities11:00 - 11:50 AM|ID: 456
Nurses are leading the transformation to value-based payment in one community setting. Using the medical home foundation of primary care and retooling of acute care clinicians (nurses, pharmacists, social workers, diabetes educators) based on the needs in the community, we have been successful in meeting the goals of the triple aim. Using results from a community gap analysis, clinical and community partners are collaborating to achieve an accountable community of care delivery, maximizing appropriate utilization of resources and engaging individuals to engage in healthier living to meet their goals for the future. We are charting the course for the future.
Billie Lynn Allard, MS, RN, Administrative Director of Ambulatory Care and Transitions of Care, Southwestern Vermont Healthcare; Jennifer Fels, MS, RN, Director of Bennington Blueprint, Southwestern Vermont Healthcare
Utilizing Predictive Volume Analytics to Drive Staffing Decisions11:00 - 11:50 AM|ID: 524
Efficient staffing of our talented resources, which typically comprises over fifty percent of costs to an organization, has been and will continue to be a focus of optimization. Nurse leaders are taught to utilize midnight census to develop staffing plans based on average daily census, and then flex those staffing plans based on workload indicators; however, the opportunity exists to maximize use of the robust amount of data available on volume and workload activity trends to aid the empowered nurse leader to help predict and stabilize their department through creative scheduling and shift alignment as well as workload redesign.
Jamie Sanchez-Anderson, RN, MSN, MBA, Manager, Deloitte Consulting, LLP; Debbie Hays, RN, BSN, MS, Nurse Executive, Deloitte Consulting, LLP
Afternoon Concurrent Session 3:10 - 4:00 PM
Just Culture 20 Years Later3:10 - 4:00 PM|ID: 031
Twenty years ago James Reason and David Marx published their seminal works on the concepts of Human Factors and Just Culture. Since then, hospitals have made little progress in aligning safety conceptual models and clinical practice. This highly interactive session will provide an overview of emerging wisdom regarding the role of the transformative nurse leader and engagement of frontline staff. An intuitive Just Culture Decision-Tree will be shared and applied to powerful case studies. Attendees will walk away energized with an improved understanding of Just Culture and armed with a number of approaches to improve organizational culture of safety.
Joanne Sorensen, DNP, RN, FACHE, Clinical Director Regulatory Readiness and Women's Hospital, UPMC Hamot; Anne Pedersen, MSN, RN, NEA-BC, Director of Nursing, UPMC Hamot
Sustaining Workforces: An Accumulation of Nurse Leaders' Strategies3:10 - 4:00 PM|ID: 250
This presentation showcases how a group of nursing leaders, from different organizations, utilized the AONE Nurse Executive Competencies (2015), differently, to improve nursing retention. Multiple improvement strategies all aimed to ensure longevity of a nursing workforce are illustrated. Inclusive in each illustration are: rationale for the strategy start-up, costs, benefits, barriers, and outcomes associated with each strategy. Strategies include innovate relationships between nurse academia and healthcare organizations, nurse leader financial development, and unique C-suite engagement methods, and community succession planning. Nurse leaders from almost any healthcare setting can easily adapt the nurse retention improvement strategies to one’s own organization.
Morgan Talley, MSN, RN, AONE Nurse Manager Fellow, 2013, Nurse Manager, Methodist Hospital; Kathleen Williams, CWCN, CNML, CPHRM, MSN, RN, U.S. Public Health Service Officer, Bureau of Prisons and the Indian Health Service; Sonia Lopez, MSN, RN, Director of Nursing - Women's Services, Hospitals of Providence - East Campus; John Duran, MSN, RN, Service Line Administrator for Acute Care Services, Hospitals of Providence - Sierra Campus; Jose Saucedo, MSN, RN, Nurse Manager, Midland Memorial Hospital; Ron Samuel, MSN, RN, Nurse Manager, Medical City Las Colinas
Achieving the Quadruple Aim through Oncology Financial Navigation3:10 - 4:00 PM|ID: 258
With skyrocketing cancer care costs, particularly related to pharmacologic interventions, oncology care must include discussions about expenses as a barrier to care as well as provide realistic interventions to remove barriers for safe, timely, effective, efficient, equitable, and patient-centered (STEEEP) care. Oncology patient financial navigation, implemented in a multidisciplinary community cancer center, has proven to be effective in reducing healthcare costs, improving health of cancer patients, improving patient experience in cancer care, and enhancing the joy and meaning for the team providing patient care. It is a replicable program to provide STEEEP care meeting the quadruple aim.
Joni Watson, MBA, MSN, RN, Director, Baylor Scott & White Health; Janpen "JP" Taylor, Financial Navigator, Baylor Scott & White McClinton Cancer Center; Lia Schlitz, RPhT, CPhT, Pharmacy Technician, Baylor Scott & White McClinton Cancer Center; Paul Sulak, RPh, Pharmacist, Baylor Scott & White McClinton Cancer Center
Data, Communication, and Education Drive Care Transformation3:10 - 4:00 PM|ID: 262
The shift to value-based care is driving the need for more efficient and effective care well outside the walls of the hospital. Health systems and health plans alike are looking at post-acute care (PAC) management to improve outcomes while controlling costs. Through a case study of a non-profit health plan, attendees will learn that a successful PAC management strategy can generate measurable results – reduced readmissions, costs and PAC utilization – but only if key stakeholders buy in. This session will inform attendees i) how to gain buy-in for more efficient PAC management with administrators, physicians, and patients, ii) how to bridge gaps between acute and post-acute settings, and iii) how using data-driven custom discharge plans for patients can help improve outcomes.
Jennifer Coffman, Vice President of Health Services, naviHealth, a Cardinal Health Company, Dan Gell, director of health management, Martins Point Health Care
Communicating the Value of Nursing3:10 - 4:00 PM|ID: 358
Nurse leaders have observed that many of the new care models being developed - particularly in primary care and ambulatory settings - do not include Registered Nurses (RNs). Subsequently, a collaborative approach was used to demonstrate the value of RNs in team based care in these settings. Three aspects of value were addressed, resulting in the development of talking points to communicate the work of nurses, an interdisciplinary crosswalk to detail the expertise of various members of the health care team, and a return on investment formula to demonstrate cost savings (or revenue generation associated with innovative approaches to care.
Judith Berg, MS, RN, FACHE, Executive Director, HealthImpact; BJ Bartleson, MS, RN, NEA-BC, Vice President of Nursing & Clinical Services, California Hospital Association
Successful Strategies when Growth is Out of Control3:10 - 4:00 PM|ID: 394
The attendee will hear the strategies implemented when a children’s hospital and a pediatric physician’s group joined forces. They will learn about the methods used by nursing and other leaders to establish high quality teams capable of safely caring for more than 93,000 children annually. They will hear how the nursing staff themselves made many improvements which led to their successes. Finally, they will walk away with the many "lessons learned" that those working within the clinics gained during the past five years as they have identified and executed multiple strategies allowing them to provide superior care to their patients.
Charles McGlasson, MSA, RN, NEA-BC, Administrative Director of Nursing, Le Bonheur Children's Hospital & UT Le Bonheur Pediatric Specialists
Creating a Culture of Evidence-Based Practice3:10 - 4:00 PM|ID: 501
Evidence-based practice (EBP) is held as one key way that nurses can deliver high-value, high-quality patient care. This session will describe one institution's journey to creating and sustaining a culture of evidence-based practice through the engagement of nurse leaders and clinical nurses. We will discuss our three central strategies 1) engage and leverage support of nurse leaders, 2) make EBP accessible to clinical nurses, and 3) developed a consistent EBP message. We will review how we overcame barriers, what was successful, what failed miserably and where we are heading.
Noel Arring, DNP, RN, OCN, Manager, Nursing Research, Mayo Clinic; Teresa Connolly, DNP, RN, NEA-BC, Chief Nursing Officer Chair, Department of Nursing, Mayo Clinic; Jocelyn Pearson, MSN, RN, ACNS-BC, Nursing Administrative Specialist, Mayo Clinic; Kara Mangold, DNP, RN-BC, Unite Based Educator, Mayo Clinic
Nurse Leaders and Partnerships: Impactful Community Health Programs3:10 - 4:00 PM|ID: 527
Nurse Leaders have a pivotal role in advocating for community health initiatives. Our profession is held in high esteem and we are known as trusted healthcare advocates. Through our vast knowledge of the healthcare environment and our valued connections with other health professionals, we can coordinate collaborative relationships with key organizational and community stakeholders to launch vital and relevant community health programs that are effective and impactful. This session will provide insightful information that guides the nurse leader through translating community healthcare gaps into programs that utilizes organizational and community resources to impact engagement in health and wellness.
Joan Pleta, MSN, RN, Department Administrator, Kaiser Permanente; Jenevieve Chua, BSN, RN, Assistant Department Administrator, Kaiser Permanente; Claudia Gonzalez, BSN, RN, Assistant Department Administrator, Kaiser Permanente; Diana Rivera Beltran, LCSW, Program Manager, Kaiser Permanente
Nursing Thought Leader: Pamela Thompson3:10 - 4:00 PM|ID: 535
Tap into the experience and knowledge of AONE's top thought leader, Pamela Austin Thompson, as she discusses her passion as a nurse leader followed by dialogue with the audience. Join the conversation and walk away with ideas and perspective from this influential nurse leader.
Pamela A. Thompson, MS, RN, CENP, FAAN, AONE chief executive officer emeritus
Using Appreciative Inquiry to SOAR through Strategic Planning3:10 - 4:00 PM|ID: 497
Understanding and utilizing a journey of excellence allows nurse leaders to capture and synthesize significant work accomplishments in a succinct way that is easily shared. Through the adoption and application of appreciative inquiry, nurse leaders can engage the team promoting both collaboration and participation. This system CNO will discuss how this strategic planning framework using SOAR (strengths, opportunities, aspirations, and results) can and will connect and align system shared governance councils, unit councils, as well as program teams with the health systems strategic initiatives resulting in significant goal achievement in nurse sensitive indicators, quality, reducing preventable harm and employee engagement.
Barbara Wadsworth, DNP,RN, FAAN, senior vice president and chief nursing officer, Main Line Health; Fiona Felton, MSN, RN, MBA, system director, nursing resources, Main Line Health
Afternoon Plenary 4:15 - 5:15 PM
Radical Collaboration4:15 – 5:15 PM|Mick Ebeling American Film, Television and Commercial Executive Producer
“Do not accept ‘no’ for an answer – especially from yourself. Setbacks are ramps, not road bumps.”Take a Hollywood producer, a NY professor, a fine artist, and a hacker with a criminal record. Put them together and what do you get? A device that helped a paralyzed man create drawings using only the movement of his eyes. Collaboration comes in many forms, some of the unexpected. In this session, Ebeling discusses the tools necessary to become a stellar collaborator and to recognize the traits of collaboration-worthy individuals for your next big idea.