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The Principles
Institutions that are committed to establishing and maintaining environments that promote excellence in the nurse/physician relationship adhere to the following principles.
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Interdisciplinary collaborative relationships are promoted, nurtured and sustained.
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This requires that practitioners be proficient in communication skills, leadership skills, problem solving, conflict management, utilizing their emotional intelligence, and functioning within a team culture.
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Excellence in relationship building begins with hiring, continues with learning and developing together and is reinforced over time.
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The organization has specific systems for reward, recognition, and celebration.
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The organization supports the “Platinum Rule” with a specific Professional Code of Conduct that includes a system to support it. A “No Tolerance” standard exists for those unable to adhere to the Code.
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The organization creates and supports a “Just & Fair” environment.
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The work of all professional caregivers is seen as interdependent and collegial.
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Cross-discipline job discovery is supported and encouraged.
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Patient-focused care and better patient outcomes are the organizing force behind creating a collaborative environment.
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