Building a Community Health Worker Program

June 01 2014|Report

Imagine a program that allows hospitals and health systems to decrease patient readmissions and emergency department visits, increase patient adherence, improve health and wellness, reduce risk, prevent disease, and meet population needs identified by the Affordable Care Act mandated Community Health Needs Assessments.

This is the true potential of a Polyvalent Community Health Worker (CHW) Program.

We’ve brought together the best thinking from healthcare leadership and current literature to create a detailed guidebook about CHW programs — what they are, what’s required to implement a program of your own, and how your organization, your patients, and your community will benefit.

Just as you do, we recognize the need for novel approaches to expanding patient access to primary care. A growing body of evidence demonstrates that implementing a CHW program is a solution that delivers meaningful and measureable results.

This CHW guidebook covers:

  • Best-practice evidence
  • Definitions of key terms
  • Talking points for strategic stakeholders
  • Program implementation considerations
  • Sample job tools and templates used by CHWs
  • Suggested outcome measures
  • Case studies and numerous resources and references
  • Funding considerations

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